Integrated Clinical Advice Network

This is our innovative Advice & Guidance service that is available across all clinical specialties. Where local clinicians are unavailable or no local coverage in a specialty, GPs can now access the Integrated Clinical Advice Network.

The Integrated Clinical Advice Network is an innovative collaboration with our partner Cinapsis.

We are working together to deliver several new care delivery models that are focused on integrating primary and secondary care.

Benefits of using our Integrated Clinical Advice Network

1. Local Pathway Knowledge

Local referral clinical guidance incorporated into Cinapsis
Comprehensive data capturing functionality with the option to design GP training and development modules

2. Information Shared Easily

Working patterns and direct-dial details are managed via the Cinapsis platform to ensure accurate routing of calls
All calls are recorded and a report is generated for the medical record
Easy set-up and use for both GPs and specialist clinicians. 24-hour support from Cinapsis

3. Clinical Safety

GPs can view the consultant’s profile, which is based on verified NHS scope of practice and subspecialist expertise
Advice is delivered by senior clinicians who are all subjected to Xyla’s rigorous recruitment & compliance checks
GPs can provide immediate feedback following each consultation
Robust information & clinical governance framework

Integrated clinical advice network (ICAN) Diagram

Contact any specialty or service from a single point of access

Instantly connect with a consultant using instant messaging and image sharing, telephone or video call.
Take photos with your own phone using the enhanced editing functions. Patient information is stored on the Health and Social Care Network and linked to their NHS number so that it’s accessible from anywhere, on any device, securely.

The patients

They receive faster access to specialist Advice & Guidance.
They only attend hospital if it’s necessary and have a better experience overall.

The GPs

Quick and easy access to specialist Advice & Guidance by telephone, video or instant messaging.
They are enabled to deliver the right care for their patients first time.

Secondary care